There's a lovely little piece over at SFGate today (no, you won't find it in the printed Chronicle) about the folks who work the tollbooths at the Bay Bridge. I'm a FasTrak user now, so I don't hand bills over to these people anymore, but back when I did, there were faces I recognized, and I even had a couple of favorites who were always cheery and pleasant and remembered me and my Beetle. Now I just cruise through and listen for the FasTrak unit's double-beep. Easier. Quicker. But a moment of human interaction that was part of my daily routine is lost forever.