This ancient website is in stasis and is being replaced! Please go check out the new hotness at new.mahnamahna.net.
That new site will move here once this old site's content has been completely migrated to the new system. St. Tim taught us in 1998 that Cool URIs Don't Change, and he is still right.
At the time your order was placed, the availability of The Inform Designer’s Manual was listed as Print on Demand: 2-4 weeks. This item cannot be cancelled or returned. Due to a change in availability from our original supplier of this item, we are trying to locate alternate sources of the item you have ordered. We anticipate, at this time, that we will still be able to supply this book to you soon. If you are unable to wait due to this change in availability please contact us at Cancellations@ecampus.com to cancel your request for this item.Sigh. Were they giving me a way out? Unclear. Maddeningly unclear. I mean, how can you work in customer service and send out a message containing two such obviously contradictory statements? I must admit: I seethed. Then I took deep breaths. And then I responded to the message, asking for clarification. The response came two days later:
Thank you for contacting customer service.So where it stands right now is, I have a book on order, and that order is in limbo. I cannot cancel the order. Someday, when eCampus.com gets its hands on a copy of the book in question, they’re going to charge my credit card and ship it to me. But at this point they’re not willing to even tell me how long that might take. In the meantime, I’ve found a used copy of the book online at the Amazon store in the U.K. But I don’t feel like buying it, for two reasons: (1) The price is outrageous given the weak dollar, and (2) someday my eCampus.com copy may actually appear, and then I will have paid for two copies. I don’t need two copies. I need one.
We apologize for the error in our message.
You are unable to cancel this order.
© 2016 Matthew Newton, published under a Creative Commons License.